Ask the Audiologist: How long will my hearing aid repair take?

It's an all-too-common scenario: you're enjoying your day, relying on your hearing aid to keep you connected to the world around you, when suddenly, your device starts acting up.

Ask the Audiologist: How long will my hearing aid repair take?

by Dr. Kevin Ivory

It's an all-too-common scenario: you're enjoying your day, relying on your hearing aid to keep you connected to the world around you, when suddenly, your device starts acting up. Whether it's producing distorted sounds, not producing any sound at all, or simply not fitting comfortably, hearing aid issues can be incredibly disruptive. But don't fret. Glendora Hearing Aids & Audiology is here to help.

In this piece we’re going to look at common hearing aid issues, and the process by which we repair each pair that comes into the office.

Identifying Common Hearing Aid Problems

Common signs that your hearing aid may require repair include:

  • Distorted or weak sound
  • Intermittent functioning
  • Feedback or whistling
  • Physical damage to the device.

Before you rush to the audiologist, there are some simple troubleshooting steps you can take. These include:

  1. Cleaning your hearing aid
  2. Replacing the battery
  3. Checking the input settings
  4. Reinserting your hearing aid into your ear

Many common problems can be resolved with these simple steps. However, if these don't work, it's time to consult a professional.

When to Seek Professional Help

If your hearing aid:

  • Has been repaired multiple times
  • Is more than 5 years old
  • Still doesn't work properly after troubleshooting

It may be time to visit your audiologist for a professional diagnosis and repair.

How We Diagnose and Fix Hearing Aid Issues

We will start by checking the basics, including the device's settings, batteries, and physical condition. We will then diagnose the issue, which could involve various parts of the device, such as the microphone or speaker.

When it comes to repairing hearing aids, the time it takes can vary widely based on the type of repair needed. Generally, repair times can range from as short as 30 minutes to a couple of weeks (if it has to be returned to the manufacturer for factory repair). Your audiologist is the best person to provide a more accurate time estimate based on the specific issue.

Minor issues like cleaning clogged microphones, replacing wax filters, or fixing battery problems often take less time. These are usually quick fixes that can be done in less than an hour.

More complex issues, such as internal circuitry problems, damaged microphones, or speaker issues, require more time. These repairs might involve sending the hearing aid to the manufacturer, which can take a few days. Additionally, if parts need to be ordered or replaced, this can also extend the repair time.

Don’t Sleep on Hearing Aid Maintenance

In the world of hearing aids, the old adage "prevention is better than cure" holds particularly true. Regular maintenance of your hearing aids isn't just a good practice; it's essential to ensure their longevity and optimal performance. Regular maintenance of hearing aids is essential for preventing major repairs, extending their lifespan, and ensuring optimal performance.

Here are some quick tips for keeping your hearing aids in great shape:

Wax Filters: Check and replace wax filters regularly to prevent wax buildup, which can block sound.

Battery Care: Change batteries as needed and ensure the battery compartment is clean and dry. If your hearing aids use rechargeable batteries, follow the manufacturer's charging instructions.

Moisture Control: Use a hearing aid dehumidifier overnight to remove any moisture that builds up during the day.

Avoid Extreme Temperatures: Don't leave your hearing aids in very hot or cold environments, like a car in summer or winter.

Regular Professional Check-ups: Schedule regular appointments with your audiologist for professional cleaning and maintenance.

Remember, taking a few minutes each day to care for your hearing aids can significantly impact their effectiveness and lifespan. Regular maintenance is a small investment in time for a big return in hearing quality.

We Can Get Your Devices Working Again

Hearing aid repairs can be a complex process, but with the help of a skilled audiologist, you can get your device back in working order. At Glendora Hearing Aids & Audiology, we're committed to helping you navigate this process with as little stress as possible. Whether it's a simple repair or a more complex issue, we're here to help.

If you're experiencing any issues with your hearing aids, don't hesitate to contact us for a consultation.

Written by
Reviewed by
Dr. Kevin H. Ivory
Audiologist & University Instructor
Read full bio

Dr. Kevin Ivory, Au.D., CCC-A received his Bachelor of Arts (Psychology) Degree from the University of Wisconsin-Madison. He then went on to earn his Doctor of Audiology degree from Rush University Medical Center in Chicago, one of the top 10 audiology residential programs in the country.

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